ProjectThe YALLA Project- Social Community ServicesIntegration of migrants and refugeesMigrationPartnerMunicipality of Naples (Coordinator), University of Naples Federico II (Human studies Department), University of Naples Federico II (Architecture Department), Campania Psychologist Order, Italiana Cultura Sport Association (AICS), Cidis Onlus, Dedalus, Giovani per l'Europa Organisation, LESS Onlus Association, Refugees Welcome, SOL.CO Napoli, Traparentesi Onlus DonorMinistry of InteriorStakeholdersPublic entities , Third sector entitiesObjective of the projectWe want to improve the efficiency of the social welfare services of the municipality of Naples in responding to the needs of Third Country Nationals particularly families with children with housing problems.Abstract of the projectThe project aims at promoting new governance models for the social assistance services as well as new ways of reception and empowerment services for foreign people and groups particularly those who are most at risk of social marginalization. In particular, the project aims at:Improving the organization of the Area Social Plan services with new operational tools and support procedures (e.g. participatory project management);Creating a local network of public and private entities able to provide social assistance services to Third Country Nationals, in particular vulnerable targets;Promoting the strengthening of intercultural skills of service operators;Piloting new models of social inclusion to fight early school leaving and housing problems;Raising awareness among local community members about integration and human rights.Context analysisThe foreign population in the metropolitan city of Naples is heterogeneous and dynamic resulting from the intertwining of old and new migratory flows. The increasing numbers of asylum seekers and refugees, including families, women and children, pose new social, cultural, political and organizational challenges in terms of migration management and integration. In particular, people leaving the reception system face significant challenges such as access to study, housing and employment, in a context characterized by a high share of informal economy and prevalence of educational poverty.In addition, the transformation of the SPRAR system into SIPROIMI with a limited access for refugees has increased the number of people excluded from reception and integration services, increasing their risk of social exclusion. The services targeted to migrants are fragmented and disconnected; there is neither an overall governance of the interventions put in place by the Municipality nor an integrated inter-institutional network capable of overcoming gaps or avoid overlapping.Naples, Metropolitan City of Naples, ItalyThe project is implemented in the Metropolitan City of Naples.Implementation Period 15/05/2020 - 31/12/2021BeneficiariesDirect50 public service operators of the Municipality of Naples in the welfare area250 public employees900 public and private social service workers and active citizens400 service providers will benefit from linguistic-cultural mediation interventions400 operators will benefit from the digital platformIndirect120 Third Country Nationals50 Italian families2000 platform subscribersProject StrategyActivitiesAnalysis and reorganization of the Area Plan services for the migrant population (needs/offer assessment, service design and participatory development, support to procedures and planning)Capacity building of public operatorsLaunch of 3 one stop shop pointsDevelopment of a multilevel and multistakeholder territorial governance networkCapacity building on mediation for service operators and launch of an on-call mediation service in collaboration with the third sector entitiesImplementation of pilot actions for school inclusion, social co-housing, and “Work & stay” family receptionCreation of a digital multistakeholder platformCommunication activitiesEvaluation and developing intervention models Outputs10 Professional capacity building interventions30 Rounds of workshops3 Network Agreements6 Service improvement co-design processes1 Publication containing recommendations for model replicability1 Guidelines for school inclusion3 Pilot interventions to improve school inclusion, mediation and housing integration services1 Digital platform1 Local final meeting OutcomesThe efficiency of the social welfare services of the Municipality of Naples is improvedThe know-how of public service operators is enhancedPilot interventions for school inclusion and housing integration are implementedCo-planning of services with the community and public and private entities in the area is promoted LinksDo you want to know more projects on migration? / View websiteAttachments Modellizzazione di un'esperienza di welfare partecipata